ZenixAI is a trading automation tool that runs on your own Deriv account.
You never deposit money to ZenixAI. All deposits and withdrawals happen on Deriv's official website, and only there.
ZenixAI is a third-party app on Deriv. It runs on your own Deriv account through the Deriv API. It is not Deriv and it does not hold your funds.
Nothing is guaranteed. Trading involves risk and you can lose all the money you put into a trade.
ZenixAI is a trading automation platform. It gives you automated trading engines, a bot builder, a ready-made bot store, a manual trader and a market scanner in one workspace. The engines place trades on your behalf, using the settings you choose.
ZenixAI is built on the Deriv API. It operates as a third-party application on Deriv's platform. It is not a broker, it does not hold client funds, and it does not offer financial, investment or tax advice.
ZenixAI is run by a trader from Kenya who has invested in learning how trading works. The operator builds ZenixAI to keep improving it and to help people with trading and automation.
You can reach the operator through the support email below. We reply to messages sent there.
You can practise every engine on a free Deriv demo account before using real money. You can stop any engine at any time with the Stop button.
ZenixAI does not charge a subscription or sign-up fee. ZenixAI earns a small markup commission through Deriv's app markup programme on contracts bought through the platform. This markup is built into the contract price you see before a trade is placed. Deriv pays this commission to ZenixAI; you do not pay ZenixAI separately.
Trading involves risk. You can lose some or all of the money you trade with. Automated trading can lose money faster than manual trading because engines can place many trades in a short time.
Deriv's risk warning:
Deriv offers complex derivatives, such as options and contracts for difference ("CFDs"). These products may not be suitable for all clients, and trading them puts you at risk. Please make sure that you understand the following risks before trading Deriv products: a) you may lose some or all of the money you invest in the trade, b) if your trade involves currency conversion, exchange rates will affect your profit and loss. You should never trade with borrowed money or with money that you cannot afford to lose.
For Deriv's full terms, risk disclosures and regulatory information, visit deriv.com.
To run trades and report commission, ZenixAI keeps a record of trades placed through the platform, which includes your Deriv account ID and the contract details. We do not sell your data.
Email: zenixaisupportteam@gmail.com
Include your Deriv account ID (for example CR1234567) and a short description of the problem. Never include your password, tokens or card details in an email.
For problems with deposits, withdrawals, your balance or your Deriv account, contact Deriv support directly, because Deriv holds your account and funds.
No. ZenixAI never holds your money. You deposit and withdraw only on Deriv's official website. The Deposit and Withdrawal buttons in ZenixAI simply open Deriv's official cashier.
No. ZenixAI is a third-party application that operates on the Deriv API and connects to your own Deriv account. Deriv owns and runs the trading accounts and the cashier; ZenixAI provides the automation tools.
No. Trading involves risk and you can lose all the money you invest. No result is guaranteed.
Yes. Log in with a Deriv demo (virtual) account and test any engine first.
Email zenixaisupportteam@gmail.com.